Tuesday, April 14, 2009

Transparency: an antidote to uncertainty…

One of the most stressful aspects of this climate is the uncertainty. People have enormous discomfort with ambiguity and will make every effort to better understand their circumstances. As a leader, you should be hyper-aware that all eyes are on you. In their efforts to read the tea leaves, employees are watching and analyzing your every move. The next time you close the door to your office, show up in a suit, or take an extra long lunch, expect a flurry of speculation.

Advice: over-communicate. Share information readily; tell people what you know and what you don’t know. Be honest, don’t hedge. The more transparent you are, the more credible you’ll be. In times of rapid change, credibility is invaluable.

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